Cancellation
- Within 48 hours from the time, you placed the order for the product ("Cancellation Period"), you can cancel your order by sending a cancellation request.
- If you cancel your order within the Cancellation Period, we will issue a full refund. No restocking fee will be charged for this cancellation.
Restocking Fee
- After the Cancellation Period you can still cancel your order. However, a Restocking Fee equal to 20% of the product price will apply to the cancellation.
- The Restocking Fee will be deducted from the refund amount. This fee covers the costs associated with processing the order, its cancellation, remanufacturing, quality control, equipment transfer, preparation, and product packing for shipping.
When Cancellation is Not Available
- Once the product has left our facility, the order can no longer be canceled, and our Returns and Refund Policy, outlined below, will apply.
- Contact Us
- To cancel or place your order on hold, please contact us.
- We will notify you of the status of your cancellation or hold request via email within a reasonable period of time.